All Oaxis products come with free international warranty 1 year from the date of receiving item(s) based on our courier's registered delivery date. This warranty protects the products against defects in quality and materials under normal, non-commercial use.
Should the product come defected upon delivery, we expect the buyer to inform us immediately to prevent discrepancy. Please email us at firstname.lastname@example.org. Oaxis shall bear the costs of the shipping fee should the defect be reported immediately upon delivery. We reserve the rights to withhold fully or partially the shipping fee and refunds after our investigation and validation upon receiving the return item.