Is it waterproof?
No. The WatchPhone cannot be submerged in water or used in a shower. However, it is rated to be splash proof which means it is safe to run it under the tap.
Why SIM cards does it work with?
The WatchPhone only works with MicroSim card. If you have a NanoSim or Normal Sim card, it can also be fitted in as long as if you use an adaptor.
What network does it work with?
Only 3G network is compatible. If your Sim card has both 3G and 4G, the WatchPhone will automatically connect to the 3G network. However, if your Sim card only has 4G network, the WatchPhone will not be able to function as intended. Please check with your service provider to verify.
How is it a fitness device?
Technological advancement means kids are using tablets and mobile phones more which leads to more sitting. We want to keep them active while helping them embrace technology. To do so, we have applied a step counter function within the WatchPhone. With a reward system, we may have found the perfect formula to encourage kids to cultivate a healthy lifestyle. Parents are able to remotely monitor and set goals for your child via our mobile phone App.
How does the SOS button work?
In times of emergency, it is crucial to be able to respond to it immediately. That is why we have prioritized a dedicated button for an emergency. Once the emergency button is activated, a 30s voice recording will be sent to the linked mobile phones and an SOS alarm will be sound.
What is Geofencing security?
The geofence is a way of setting a type of boundary. You can set a perimeter to a location and if they wander outside that boundary it will notify you immediately. It's all about safety.
How do messaging works?
The messaging system is a unique communication program developed by our own computer engineers. It allows a child to simply speak into the watch and send a voice message to any device at no additional charge. It's a way of communication to help foster bond between parents and child. It also teaches responsibility by instilling the virtue of regular updates.
The messaging function can also send specially designed emoticons which quickly and accurately reflect an emotion.
Can I call the WatchPhone and speak in real-time?
Yes. Each watch has its own phone number that only you control. You can call and message the watch just like calling any other number. The WatchPhone is encrypted for security by only allowing registered numbers to call through the WatchPhone.
Can my child call their friends?
Yes, they can call any number that you have added and approved to the watches phonebook through the app. They cannot add a number; call a number that you have not authorized in the app. Once you have added a number to their phonebook they can call and send voice messages. Calls are charged at standard rates however our unique voice messaging system allows your child to simply send a voice message at no charge to any device anywhere.
How easy is it to set-up to use?
Once you switch on the WatchPhone and downloaded the dedicated app on either iOS or Android, it is an easy set-up process simply by scanning the QR code in the WatchPhone settings.
How can I track my child's location?
The WatchPhone location tracking works via its inbuilt GPS and Wifi. It is accurate to 10m while indoor and 30m while outdoor. The WatchPhone automatically lock onto any available wifi and derive its location. You do not need to manually connect to the Wifi band.
You can set location updates duration based on your preference.